Terms of Service

cataloo is operated by Andras Schmidt EG, Sonnenalpe Nassfeld 123, 9620 Hermagor-Pressegger See, Austria (VAT ID ATU82393116), reachable at hello@cataloo.com (“we”, “us”). These terms govern your use of the cataloo website and web application (the “Service”).

The Service is offered to businesses and professionals (B2B). By creating an account you confirm that you are acting in a commercial or professional capacity and are authorised to bind the organisation you register for. You are responsible for keeping your credentials confidential and for all activity under your account.

Data in the Service is organised into workspaces. Workspace members can view and edit the catalogs, projects and quotations of that workspace. The workspace owner can invite and remove members, purchase credits, and manage company branding that applies to the workspace. You are responsible for who you invite and for the content your members add.

The Service is sold as prepaid credits. Credits are purchased by the workspace owner, shared by the whole workspace, and consumed as you add lines to quotations at the ratio shown in the application at the time of purchase. Prices are shown in EUR and exclusive of any applicable VAT unless stated otherwise. Payments are processed by Stripe; by purchasing you also accept Stripe’s terms for the payment transaction.

Credits do not expire but have no cash value and are not transferable between workspaces. Unused credits are not refunded on account deletion.

As the Service is provided to businesses, the statutory consumer right of withdrawal does not apply. If a purchase fails, is duplicated, or credits could not be delivered, contact hello@cataloo.com and we will correct it. Where we issue a refund, the corresponding credits are removed from the workspace balance.

You retain all rights to the catalogs, bills of materials, prices and quotations you upload or create. You grant us only the limited licence needed to host, process, display and export that content in order to provide the Service to you. You warrant that you have the rights to the content you upload, including product data and images sourced from suppliers or webshops.

• Do not upload unlawful content or content that infringes third-party rights.
• Do not attempt to bypass credit metering, access controls or other users’ workspaces.
• Do not scrape, overload, or reverse engineer the Service, or resell it as your own.
• Respect the terms of any webshop or supplier system you connect to the Service.

We aim for high availability but do not guarantee uninterrupted operation. Maintenance, third-party outages and force majeure may cause temporary interruptions. We may modify or discontinue individual features; material reductions in functionality will be announced in advance where reasonably possible.

Matching results, cost estimates, margins and currency conversions are provided as decision support. Exchange rates come from a third-party public source and are not guaranteed to be current or accurate for any specific transaction. You are responsible for reviewing every quotation before sending it to your customer.

We are liable without limitation for intent and gross negligence, and for damages arising from injury to life, body or health. For slight negligence we are liable only for breach of a material contractual obligation, limited to the foreseeable damage typical for this type of contract, and in any case capped at the fees you paid to us in the twelve months preceding the event. We are not liable for lost profits, lost business, or loss of data where you could have prevented the loss by keeping your own exports and backups.

You may stop using the Service and delete your account at any time. We may suspend or terminate an account that materially breaches these terms, generally after notice and an opportunity to remedy. On termination your access ends; export your data beforehand.

We may amend these terms where necessary for legal, technical or business reasons. We will notify you of material changes at least 30 days before they take effect. Continued use after that date constitutes acceptance.

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for disputes with business customers is the competent court in Austria for the seat of Andras Schmidt EG.